Web Express Help

If you have questions about using a feature in Web Express, be sure to take advantage of the  Help link in your site. We are able to use the site metrics such as the URL of the page in the site you are on when asking your question and we will see the keywords you used to search to help us improve our tutorials and general support. This is the preferred method for contacting support.

Help Link

1

Use Help widget

  1. Go to the Express toolbar and select Help.
  2. Type keyword or question in Search field.
  3. Click the Submit Search icon (magnify glass) or use Enter or Return on your keyboard
  4. Review the results list by scrolling through the list of tutorials.
  5. To open the tutorial in another tab, click the external link icon next to the tutorial title.
  6. Click Close when you are done.

Images Tutorials Search

Open Tutorial in new tab

2

Message Web Support

  1. Go to the Express toolbar and select Help.
  2. Select the Ask tab.
  3. Enter your contact information and question.
    1. Name: Enter your name
    2. Subject: Enter a subject line for your email.
    3. Email Address: Enter your email address
    4. How can we help?: Type your question or request in this field.
  4. Click Send a message when you are done.

Ask