Remove/Modify Site Admins

If you are a Site Owner, you can remove or modify the access of other users on the site.

1

View All Users

  1. Go to the Express toolbar and select Users. 
  2. This will display all users on your site, including the Web Express staff.

User tab

2

Modify User

  1. Click the Promote Existing Users tab
  2. Click the edit link next to the person you wish to modify.
  3. Change the user's role by clicking the radial button of the role you want to assign to the user or add an Add-on role.
3

User Status

User status is a way to differentiate users on your site when you have a lot of rotating content editors. The Active user status designates all users with active permissions to log into the site. Blocked users may not log into the site. Use the filters on the admin page to find users with active permissions on the site to modify their permissions, review content a user has created or edited.

4

Cancel User Account

Remove site editing permissions by canceling user accounts. This will ensure the security of the site content and make managing users easier by blocking accounts of those users who are no longer editing content.

  1. Click edit next to the user's account.
  2. Scroll to the bottom of the page and click Cancel account
  3. Select a method.
    • Disable the account and keep its content. (default)
    • Disable the account and unpublish its content.
    • Delete the account and make its content belong to Anonymous user.
  4. Click Cancel account.

Note: This action cannot be undone.

Cancel User account

5

Cancel User Account Best Practices

There are three options for canceling an user account. Each method has a preferred use case. 

  1. Disable the account and keep its content. Use this option whenever you need to remove site editing permission from a user. This option will automatically Block the user account and does not impact site content. The user's account remains on the site as a historical record for site owners to see content creation and edits by the user.
  2. Disable the account and unpublish its content. Use this option whenever you need to remove site editing permission from a user and unpublish any content they created.
  3. Delete the account and make its content belong to Anonymous user. Use this option whenever you need to remove a user account from a site. This option is best for users who have not created any content or made content edits.